M Dognon Bertino Location: Fountain Hills, AZ 85268 ... isfaction. Employment History Norwegian Cruise Line Miami, Florida and Honolulu, Hawaii: April 1988 to April 2000, and June 2002 to Present Corporate Director of Hotel Operations · Responsible for the entire hotel operation of 12 vessels worldwide (15,000 guest rooms). · Areas of responsibility includes, Analytics, Capital and Budget Development, Hotel Refurbishment, Quality Assurance, Product Development and Enhancement, Housekeeping Operations, Front Office and Guest Services, Food and Beverage Operations, Guest Programs and Entertainment, Laundry Operations, Room Service, Onboard Revenue Outlets, shipboard Human Resources and Crew Welfare. · Develop annual budgets and capital ...
97 hits
2.
W Moore Location: Cottonwood, AZ 86326 ... IONS: Professional business-savvy individual. Documented success record to increase revenue. Natural leader. No micro-management required. 10-year-plus experience in the hospitality business that encompasses all operational strategies EXPERIENCE:Best Western Cottonwood Inn, Cottonwood, AZ Feb 2006Sales & Marketing Manager. Primary duty is to bring bus/groups to hotel. Increased togroup sales 16 percent in first year; 10 percent second year; and, project to increase Present 25 percent in year 2008Group database increased 54% in 2-year timeframe. - Forecasts weekly, monthly, annually projections for supplies, staffing, rates. - Review/update 330 day forecast quarterly for high-dema ...
95 hits
3.
T Rucker Location: Tempe, AZ 85283 ... on National Organization of Women MN Association of Innkeepers National Association of Restaurants Rochester Area Chamber of Commerce Rochester Youth Hockey Plainview/Elgin Bike Trail Committee Rochester, MN Chamber of Commerce Rochester, MN Convention and Visitors Bureau Ahwatukee Foothills Chamber of Commerce Gilbert Chamber of Commerce Executive Women International CERTIFICATIONS CHA - Certified Hotel Administrator HDBM Certified Net Rez CPO - Certified Pool Operator Carlson Certified Tharaldson trained WORK EXPERIENCE 2003 to 2007 Country Inn & Suites/Sleep Inn & Suites, Rochester, MN Regional General Manager 2000 to 2006 Viola Creamery Steakhouse, Viola, MN Owner/General Man ...
93 hits
4.
D Ingier Location: Lake Havasu City, AZ 86403 ... Management experience ₯ Proven record for increased revenue through various sills such as marketing, advertising, maintenance and landscape design ₯ Able to make effective decisions and execute equitable problem resolutions ₯ Proficient in Microsoft word, Microsoft Excel, E-Mail and Internet Protocols EMPLOYMENT HISTORY Discovery Inn / Sarti Enterprises LLC, Ukiah, CA 01/05 - 10/08 Resident Property Manager Discovery Inn is a Ukiah landmark and has been in business for over 35 years. This 176 unit historical property has recently been sold as of September 2008. I was employed there as a Resident Property Manager, which included: managing over 30 employees, hiring, terminating, ...
91 hits
5.
J Nazar Location: Avondale, AZ 85392 ... ted to high levels of customer service and business success. Sixteen years of successful customer service experience and twelve years of various high accountability positions within the Hospitality Industry.EXPERIE NCEAugust 2008-November 2009 Mesa, AZHilton Phoenix East/ Mesa Front Office ManagerDaily Supervision, Scheduling, Training and Coach and Counseling of Front Desk, Bell Desk, Concierge, PBX and Transportation staff.Assisted in a 9% year over year increase in Voice of the Customer ranking, improving the property ranking from 158th to 81st out of 290 properties.Coord inate all hotel and airport transportation and maintain arrival and depar ...
89 hits
6.
T Aussie Location: Tucson, AZ 85716 ... story of sales success. Proven ability to develop sales potential in new market areas. Strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals. Productive and efficient work habits without supervision. Self-motivator with high energy. A solid background in hospitality industry with expertise in sales and marketing. Hotel operations nightly and extended stay, supervisory and training experience. EMPLOYMENT HISTORY General Manager Studio 6 Extended Stay -Accor North America, Tucson, AZ. Operations for 120 room hotel Responsible for all hotel operations, A/P, A/R, payroll, purchasing, sales and marketing Coordinat ...
87 hits
7.
Y Wilson Location: Oro Valley, AZ 85704 ... , and to be in a place where I can continue to learn and grow personally and professionally.E XPERIENCE: Environmental Service ARAMARK, University Medical Center, Tucson, AZManager June 2008 - October 2009 Work with a team of five managers responsible for the cleanliness of a 365- bed hospital environment. Responsible for 30 to 45 employees that are direct reports including but not limited to scheduling, employee relations, patient relations, and patient care manager relations. Results are measured by Press Ganey patient satisfaction surveys.Food and Beverage HMS HOST, Seattle-Tacoma International Airport, Management Intern Seattle-Tacoma, WA& Lead I May 2007 - August 2007Continued ...
85 hits
8.
D Richman Location: Green Valley, AZ 85622 ... cellence in customer service. Possess practical knowledge of budgets and controlling expenses to deliver a positive return. I am very dedicated to increasing the company's success while enhancing market value and performance levels.Experienc eBEST WESTERN DANVILLE INN, DANVILLE PA, JULY 2008 - JULY 2009General ManagerManage and oversee all daily operations of a 58 room, limited service property, 25 employees.Was successful in bringing the property from a failing score of 580 to 930 within first six weeks of employment. Two following QA assessments were 982 and 985 which earned us BW Chairwoman's Awards each.Execute responsibilities of all department heads to exceed customer service expectat ...
83 hits
9.
K Banks Location: Chandler, AZ 85225 ... where creativity, achievement and productivity are valued and which will permit me to fully utilize my hospitality industry education, experience and management skills. QUALIFICATIONS Broad experience in housekeeping and facilities management at Marriott, La Quinta and Days Inn properties in the Phoenix area. Extensive supervisory experience in both hotel and industrial environments. Proven management and organizational skills, and a strong quality orientation with a keen eye for details. A distinguished graduate of four hospitality indus ...
81 hits
10.
C Ziegler Location: Tempe, AZ 85282 ... ciation of Home Staging Professionals Real Estate License 2002 State of Minnesota BES, HR Management 1996 St Cloud State University Associate of Science, Management 1993 Bismarck State College EXPERIENCE Realtor 2002-2008 Premier Real Estate Services St Cloud, MN ‘ Represent buyers and sellers in residential and commercial real estate transactions ‘ Business Management: marketing, finance management, development, consulting ‘ Real estate negotiations, entitlement, contract and construction document processing Staging Professional 2005-present ‘ Analy ...
Saved Resumes
