J Lockwood Location: Streamwood, IL 60107 ... ger, Supervisor and staff of thirty for three departments * Ability to analyze and solve problems quickly and efficiently * Investigate and troubleshoot any Guest Satisfaction correspondence via phone or e-mail * Handle multiple tasking under pressure * Scheduling, assuring proper staffing, supplies and equipment meets each departments needs * Payroll, recruitment, evaluating and continually training and motivating staff * Created and initiated training guidelines and department procedures for each outlet to meet all Marriott/Davidso n standards * Conduct daily service meetings and bi-monthly department meetings to ensure company policies and procedures are enforced * Designed and implem ...
97 hits
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C Carissimi Location: Cleveland, OH 44113 ... r SocietyINTERNATI ONAL STUDIES:India and Dubai (Summer 2006)Studied international finance, lodging, and real estate developmentCERTI FICATIONS:ServSa fe Certification (November 2006)Presented by the National Restaurant Association Educational Foundation WORK EXPERIENCE:Guest Services Coordinator, Front Desk Agent (September 2009 - Present; May 2007 - August 2007)Hotel 43, Boise, Idaho Assist guests during check-in and check-out process as well as throughout their stay Enhance guest experience by addressing needs and exceeding expectations Ensure guest satisfaction by resolving complaints and concerns in a thoughtful and timely manner Train and supervise front desk employeesManagem ent Deve ...
95 hits
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J Klein Location: Elk River, MN 55330 ... blic ensuring that their dining experience is exceptional.Pers onal QualificationsHo nest, responsible, dedicated, committed to my patrons, organized, desire to learn new skills, detail orientated, exceptional communication skills, individual/team oriented and committed to my employers success.Professi onal Skills Ability to motivate others around meKnow the importance of teamwork and am a leader in making everyone join togetherStrong communication skills with co-workers, and customersDedicat ed to provide the best visual appearance of the establishment, and all menu itemsWork HistoryDoubleTre e - Dover RestaurantManage r - Robert Sleeth1500 Park Place Blvd.Minneapolis , MN 55416952-542-860 ...
93 hits
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J Salhuana Location: Armonk, NY 10504 ... international cuisine, plate presentation, kitchen management, inventory/cost control, purchasing, quality assurance, staff development, hiring, training, scheduling, supervision, performance evaluations, customer service, and sanitation. Exceptional leader capable of building high performing teams and problem solving. Works well under pressure. Fluent in Spanish. Career History Executive Chef 2003 – 2008Willow Ridge Country Club Harrison, NY Led the team to serve lunch, brunch, and dinner at this 350-member club. Responsible for menu planning and selection. Upgraded the menu and introduced several new items. Ordered all food and supplies and controlled inventory to ensure the fre ...
91 hits
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R Jervis Location: Budd Lake, NJ 07828 ... est relations, while maintaining cost controls. Successfully managing profit centers, developing strategic plans and effectively managing budgets. Decisive, systems-based and results oriented with strong customer focus and commitment to excellence. Professional Experience:Growt h Restaurants Basking Ridge, NJ Oct. 1988- Present Successfully fulfilled management positions in both front and back of the house capacities at numerous sites within the organization. Strong emphasis on menu development and execution, creating a positive guest experience and maintaining cost controls. "Opening team leader" for three new facilities, hiring and development ...
R Batty Location: Norwich, CT 06360 ... wn. In high school I had to design, create, and staff a hotel with restaurant so I have done some menu plaining as well. I have managed 2 hotels with over 1100 rooms. EDUCATION: Greater Lowell Voke Tech graduated in 1992 with a degree in hotel/restaurant management. some college work has been completed at Hesser college in NH as well as Penn Foster for my associates never graduated ACCOMPLISHMENTS: I created a maintenance program witch allowed me to see the most comment problems in a room. I am a certified mystery shopper as well as a pt merchandiser for various company's. Also studied as an outside travel agent EMPLOYMENT HISTORY: Mohegan Sun 1 Mohegan Sun Blvd Uncasville, ...
85 hits
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C Shea Location: Lancaster, PA 17601 ... rams that reinforce company values and develop high performance teams. Effective sales leader with a detail orientation and results-driven management style. Innovative strategist capable of forging partnerships between human resources and operations. Areas of expertise: Mentoring Staff Development Group Training Operational Training Leadership TrainingPerforma nce Management Finance Human Resource Strategies Organization BuildingHuman Capital Development Analysis Strategic Planner MotivationalEDUC ATION / PROFESSIONAL DEVELOPMENTMaste r of Science in Human Resources Management 4.0 GPA / Graduation 09/2010Capella University, Minneapolis, MNBachelor of Science in Bible with a focus ...
83 hits
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J Oconnor Location: Pleasant Ridge, MI 48069 ... d manage a strong management operation that will prove to be a vital part in the success of the business. KEY COMPETENCIES Skills acquired are: Accounts Payable; Payroll; General Ledger, Hiring, Training, Scheduling, Food Cost, Purchasing, Inventory Control, Computer Operations, Problem Solving, Forecasting Sales, Account, Promotions, Constructing a Profit and Loss Statement, Day to Day Operations, Bartending, and all staffing decisions. EDUCATION Glassboro State College Glassboro, New Jersey Majored in Management, Law & Justice Cherry Hill High School West Cherry Hill, New Jersey Graduated 1976 Other Training National Restaurant Association 1988-1991 Attended a variety of seminars and ...
81 hits
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M Poole Location: Bullhead City, AZ 86442 ... , March 12, 2001 to March 2, 2010, Purchasing ManagerResponsib le for food and beverage ordering, update and work with chefs and management on a daily basis to maintain food cost and inventory levels, schedule weekly cuttings of new and existing products to maintain a quality standard for the food outlets and cost savings, work with manufactures to obtain the best possible price and rebates on high volumn goodsHarrah's Laughlin, 2900 South Casino Drive, Laughlin, NV 89029Telephone: 702-298-2900, March 10, 1991 to March 10, 2001, Sr. BuyerResponsible for general warehouse and direct department purchases, train and maintain updated information in the MMS system, work with all department to ...
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