J Lockwood Location: Streamwood, IL 60107 ... ger, Supervisor and staff of thirty for three departments * Ability to analyze and solve problems quickly and efficiently * Investigate and troubleshoot any Guest Satisfaction correspondence via phone or e-mail * Handle multiple tasking under pressure * Scheduling, assuring proper staffing, supplies and equipment meets each departments needs * Payroll, recruitment, evaluating and continually training and motivating staff * Created and initiated training guidelines and department procedures for each outlet to meet all Marriott/Davidso n standards * Conduct daily service meetings and bi-monthly department meetings to ensure company policies and procedures are enforced * Designed and implem ...
97 hits
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C Carissimi Location: Cleveland, OH 44113 ... r SocietyINTERNATI ONAL STUDIES:India and Dubai (Summer 2006)Studied international finance, lodging, and real estate developmentCERTI FICATIONS:ServSa fe Certification (November 2006)Presented by the National Restaurant Association Educational Foundation WORK EXPERIENCE:Guest Services Coordinator, Front Desk Agent (September 2009 - Present; May 2007 - August 2007)Hotel 43, Boise, Idaho Assist guests during check-in and check-out process as well as throughout their stay Enhance guest experience by addressing needs and exceeding expectations Ensure guest satisfaction by resolving complaints and concerns in a thoughtful and timely manner Train and supervise front desk employeesManagem ent Deve ...
J Oconnor Location: Pleasant Ridge, MI 48069 ... d manage a strong management operation that will prove to be a vital part in the success of the business. KEY COMPETENCIES Skills acquired are: Accounts Payable; Payroll; General Ledger, Hiring, Training, Scheduling, Food Cost, Purchasing, Inventory Control, Computer Operations, Problem Solving, Forecasting Sales, Account, Promotions, Constructing a Profit and Loss Statement, Day to Day Operations, Bartending, and all staffing decisions. EDUCATION Glassboro State College Glassboro, New Jersey Majored in Management, Law & Justice Cherry Hill High School West Cherry Hill, New Jersey Graduated 1976 Other Training National Restaurant Association 1988-1991 Attended a variety of seminars and ...
91 hits
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R Beckman Location: Williamsburg, VA 23185 ... work ethicSupervised as many as 20 managers and 200 associatesDevelo ped and managed budgets up to $5 millionAccountab le for profit and loss statementsMANAGE MENT EXPERIENCEAchiev ed budgeted product, supply and labor cost in all operationsDevelo ped annual sales and marketing plansDirected sales effortPresented operating statements to owners - board of directorsRespons ible for management of facility maintenanceDevel oped annual operating budgetsManaged extensive renovation projectsSUPERVIS IONConducted training programs for both management and associatesInterv iewed and hired managers and associatesConduc ted employee reviews and evaluationsMaint ained employee files with required docume ...
89 hits
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C Moore Location: South Bend, IN 46635 ... t Education: August 2003-May 2007 Indiana University South Bend Marketing and AdvertisingG.P.A . 3.0Career History: Between the Buns Creative Catering-A Division of Between the Buns July 2002-Present South Bend, IN 46613 Catering Director-Market the newest division of the company; recruit and build repeat clients. Implement, plan, and oversee all Specials Events from Weddings to Golf Outings. Schedule staff, send and collect invoices, menu development, and website. Trainer-In charge of training new hires, testing new hires to be assured that trainin ...
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R Ahmadi Location: Mission Viejo, CA 92691 ... in streamlining staff and resourcesEmploye e trainingEffectiv e communication between service and managementHuman resource developmentCusto mer serviceMaintaini ng and developing quality standardsBilingu al (Farsi, English)Experien ce:November 2005 - October 2009Portavia Restaurant And Lounge - Restaurant/Bar Manager - Nashville, TNDuties included full overseeing of bar operations/finan ces: inventory control, purchasing, cost analysis, and promotional team.October 1993 - September 2005 Tehran Production Catering - Owner/Manager - Nashville, TNAdministrative duties included purchasing, inventory control, cost effective planning, budgeting, payroll services, profit/loss analysis, and even ...
85 hits
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B Brunet Location: Colorado Springs, CO 80906 ... __ ________________ ________________ ________________ ______OBJECTIVES Committed to serving in the hospitality industry, my career track has been supported by an extended period of growth and learning. My skill set includes Hotel Front and Back Office, Guestroom Sales, Guestroom Sales, Revenue Management, Audio/Visual Sales, Convention Services and Sales and Event Planning, with a solid working knowledge of computer based technologies including Delphi for hotel management, Microsoft Word and Microsoft Excel. Providing a level of service often recognized by my peers, I look forward to continuing my growth in a challenging position in Sales, Conference Services, Event Planning, Destination Ser ...
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T Miller Location: Congers, NY 10920 ... s, NYCommunity Outreach ManagerDevelops strategies for identifying and establishing new business related physician/provid er education to the Riverside Health Care System.Maintains existing relationships between providers, patients and agencies.Develop s business relationships with private practice physicians and related businesses to provide information associated with services provided by the Riverside Health Care System.Acts as a liaison for physician practices in facilitating and coordinating patient services.Develop s a business plan when potential opportunities are identified for new prospects.Gather s and prepares statistical data for monthly reports.June 2006 - ...
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L Reardon Location: Bay City, MI 48706 ... (989) 220-4640 e -Mail: lee94402001@yaho o.com ________________ ________________ ________________ ________________ ________________ _________OBJECTI VEDedicated and determined college graduate with innovative sales producing skills seeking a challenging position in the hospitality, customer service field. EDUCATION Bachelor of Science: Business Administration in Marketing, 12/2007 Saginaw Valley State University, University, Center, MI. ...
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