Casino Operations Manager Jobs

Job Title: Poker Room Manager Company: Wheeling Island Hotel Casino Racetrack Location: Wheeling, WV Description: Description Responsible for the day-to-day operation, direction, coordination, and conduct of the poker room and all poker games.  As well as ensuring game integrity, smooth daily operations, superior guest service and poker room goals are being met. ·        Responsible for protection of the poker area bankroll, the playing public and poker room integrity. ·        Monitor and ensures there is an adequate bankroll for the card room. ·        Ensure compliance with Gaming regulations and internal controls. ·        Assist in formulating and administering departmental budget. ·        Assist in developing and implementing card room policies and procedures to improve security and efficiency. ·        Assume responsibility and accountability for the card room bank in the event of emergency situations. ·        Direct the flow of in-coming and out-going players, seating, and game board. ·        Responsible for Poker Games compliance with currency transaction reporting paperwork required by federal regulation (Title 31). ·        Maintain knowledge of all Poker games. ·        Investigate and resolve customer complaints and issues in a timely manner. ·        Conduct employee-counseling sessions including verbal and written corrective action reports. ·        Manage work through planning and scheduling of work assignments and performance development. ·        Assist in hiring, training and scheduling of staff. ·        Answer customer questions about game information. ·        Perform as a team member and assist fellow associates to ensure a smooth operation. ·        Provide leadership to others through example and sharing of knowledge and skill.

Job Title: Slot Host/Casino Shift Manager Company: Location: Las Vegas, NV Description: Coordinate/supervise functions of slot department. Must have 2 years experience. Basic computer skills. Graveyard shift. Must be able to obtain a gaming card. Experience with EZ-Pay System a plus. Please submit applications in person Register to View 122 S. Water St. or online Register to View Resumes may be forwarded to Register to View or Register to View

Job Title: Casino Shift Manager Company: Eagle Mountain Casino Location: Porterville, CA Description: Description Eagle Mountain Casino is seeking a Casino Shift Manager to be responsible for oversight  of  Operation’s during an assigned shift. Must be a leader with gaming experience and have great customer service, communications, negotiations and excellent conflict resolution skills. Maintain the highest quality standards in all areas of guest service and hospitality by promoting positive guest service and providing an enjoyable gaming

Job Title: Cage Shift Manager Company: Presque Isle Downs and Casino Location: Erie, PA Description: Description Interview, selection, training, scheduling, evaluating, assisting with career development, promoting, disciplining and terminating employees as needed. Candidate is responsible for the preparation of weekly schedules for cage personnel.  Verification of cage supervisor paperwork, balancing of main bank paperwork.  Supervision of supervisors and cage employees, determines staffing needs at cage level during operating times. Monitors and accounts for all overtime in the cage.  Maintains confidentially of all casino operations data.  Ensures all currency/coin transmittals and record keeping forms are accurate and complete.  Submits required paperwork to Cage Manager and/or Revenue Audit on a daily basis.  Reviews, analyzes and accounts for all cash variances in a timely manner.  Reports major variances to management.  Ensures all daily shift cash accountability logs, schedules, payroll reports, evaluations and employee disciplinary action notices are complete on a daily basis.  Responsible for all monies used on their shift and for end of shift balancing paperwork.  Other duties as management deems necessary to the operation.  Held accountable, to a very high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports. The Cage Shift Manager may also function as the Mutuel Manager or the Assistant Mutuel Manager in a dual rate capacity.  Cage Shift Manager will possess a PGCB key license and a PA Racing license.

Job Title: Poker Room Manager Company: Rivers Casino Location: Pittsburgh, PA Description: Job Functions: Relating ideas for improvements. Ability to hire, train, coach, mentor and develop poker room Team Members. Knowing, understanding and complying with established Company and departmental policies and procedures. Directly supervises the operation, conduct and game security of a specified number of various types of table games. Being proficient and accurate in all job duties and taking advantage of opportunities to improve your job knowledge and performance. Ensures compliance with PA Gaming regulations and the company's objectives, procedures and internal controls. Coordinates supervisors' and/or dealers' schedules to ensure appropriate staffing within assigned pit or assigned games. Responsible for fills and credits required during the operation of supervised games. Oversees Floor Supervisors and/or Dealers and carries out supervisory responsibilities; in accordance with the organization's policies and applicable laws. May train Team Members; plans and assigns work area; appraises performance; initiates Team Member commendations and coaching, addresses and resolves customer and/or team member concerns and complaints. Promotes positive public/team member relations at all times. Performing other duties as requested or assigned... Company Philosophy & Team Member Responsibility: Guest Service Expectations: Treats guests with a sense of caring and individuality while effectively identifying their specific needs... Informing supervisor of guest needs which may require special accommodations... Showing special recognition of frequent guests... Maintaining a safe, clean and comfortable environment at all times... Consistently welcoming guests, thanking them for their patronage, seeking ways to make them comfortable and expressing your desire to have them return... Presenting a neat, clean, well-groomed appearance at all times... Maintaining constant awareness of services, promotions, and events offered at the facility and informs guests... Teamwork Expectations: Cooperating and communicating with fellow team members in all departments and always striving for mutual respect and a feeling of camaraderie... Projecting a positive, helpful image/attitude... Accepting direction from supervisor and demonstrating ability to profit from constructive criticism... Contributing to the success of the organization by producing accomplishments rather than activities, completing your duties with enthusiasm and by helping fellow team members improve job skills and performance... Voluntarily assisting new team members to adjust to their work environment? Reporting for work on time and by showing flexibility to work overtime, and/or changing hours or days off... Productivity & Profitability Expectations: Relating ideas for improvements... Knowing, understanding and complying with established Company and departmental policies and procedures... Ensuring your work place is hazard-free... Informing your supervisor of all pertinent information and reporting any irregularities to the Company... Being proficient and accurate in all job duties and taking advantage of opportunities to improve your job knowledge and performance... Adhering to the established work schedule... Cooperating with all departments during investigations if required... Maintaining an orderly, clean, and attractive working area... Maintaining a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur... Performing other duties as requested or assigned...

Job Title: Casino Shift Manager Company: Location: Seattle, WA Description: The Royal Casino in Everett is seeking a full time experienced Shift Manager. We are seeking someone with two+ years of Supervisory experience and experience in the gaming industry. We offer a generous salary and excellent benefits. The Royal Casino is a fun atmosphere and great place to work. Join our team today! Please send your resume to: Register to View or fax to: Register to View .