Hotel Jobs

Hotel jobs and candidates can be found at iHireHospitality.  Offering careers and job seekers at many different levels of experience, we use a unique system in order to match candidates to an employers’ job description.  The following are a list of hotel job titles along with short descriptions that are listed on our site:

Director/Manager of Housekeeping
Accountable for all aspects of guest room housekeeping, housekeeping directors and managers ensure excellent service is delivered to every room.  They may inspect facilities, coordinate maintenance, or make renovation recommendations.  Professionals must be capable of delegating necessary tasks to associates, and monitoring the completion of all duties, in an attempt to deliver overall cleanliness.

Front Office Manager
Responsible for ensuring customer satisfaction for their entire stay, front office managers hire and train staff in order to guarantee excellent services delivered.  Front office managers oversee the daily actions of many individuals, and handle customer complaints as they arise.  Scheduled hours may require overtime, weekend, evening, or holiday shifts.

Garage Manager
Commonly employed by prestigious facilities, garage managers supervise the actions of immediate employees, and ensure the safety of property within the garage area.  They hire, train, and evaluate garage tenants and develop employee schedules to accommodate for expected peaks in business.  Depending on the facility, professionals may oversee valet, mechanic, or detailing activities.

Reservation Manager
To ensure rooms are not overbooked, facilities employ reservation managers to oversee all duties associated with the reservation of hotel and banquet rooms.  Professionals will train subordinate staff, and assist them with any issues that may arise.  Their goal is to maintain customer satisfaction, while following company policies.  A combination of formal education and on the job experience is commonly necessary for entrance into these occupations. 

Rooms Division Manager
Room division managers ensure that all details of a room are properly completed prior to and throughout the stay of guests.  They supervise the front desk, guest services, and housekeeping departments.  Schedules are often varied and may include nights, weekends, and/or holidays.

Security Manager
Responsible for the safety of all persons and property at a facility, security managers monitor individuals throughout the day.  They recommend and coordinate the installation of extra security systems, as well as handle the scheduling of the security staff.  They must also be capable of solving problems, and ensuring safety.

Room Service Wait Staff
The room service wait staff must promptly deliver meals and other products directly to guest rooms upon request.  Candidates are generally uniformed, and must maintain customer satisfaction.  Good communication skills are needed for success in these positions.

Concierge
Acting as an assistant to clientele, a concierge will carry out a number of tasks for guests.  Duties may include recommending local restaurants, giving directions, hailing taxi cabs, and suggesting various points of interest.  Larger, more upscale facilities, expect these employees to deliver some rather inconceivable services.  They are expected to consult vendors, and use various community contacts to fully meet each request, no matter how abstract.

Bellhop/Porter
Employed to assist guests with their luggage, bellhops and porters meet clients at their vehicle, unload luggage, and immediately deliver their belongings to their room.  Upon check out, they remove luggage from rooms, and load into the guest’s car or taxi cab.  These positions may be physically demanding, and professionals must exercise care when dealing with personal items of guests. 

Front Desk Attendant
Often a client’s first contact with a hotel establishment, front desk attendants must cordially welcome all guests, and assist with any needs throughout their stay.  At check out, attendants prepare bills, explain charges, and tender funds.  They are commonly expected to utilize a number of computer systems for check in/out, and issue room keys, badges, and/or any other necessary items. 

Reservation Clerk
Reservation Clerks process requests for rooms received via telephone, fax, or any number of online services.  They process all information, and ensure room availability throughout the guest’s stay.  They may also provide certificate of non-availability or present alternative lodging to guests, if need be.  Prior to guest arrival, they inspect rooms to ensure all requests have been fulfilled. 

Room Attendant/Housekeeper
Hotel housekeepers are expected to thoroughly clean rooms before guests arrive for their stay.  Duties include stripping/ and making beds, changing linens, restocking rooms, cleaning all room surfaces including walls, floors, counters, tables, tubs, mirrors, etc. Professionals must tidy all areas, dump trash, and dust rooms as needed.  They may inspect rooms prior to guest admittance, and are responsible for the delivery of requested items to rooms upon guest request.

Night Auditor
Employed to cover the slower hours of the night, night auditors maintain a number of tasks.  They run reports, balance shift audits, as well as a variety of administrative duties.  They may be required to fill in as registration clerks or front desk attendants as necessary.  Professionals are responsible for keeping detailed records, and reporting to day shift and other superiors.

Laundry/Linen Attendant
Laundry and linen attendants are enlisted for the cleaning of soiled linens.  Attendants separate any damaged items and prepare for repair or destruction.  They sort and weigh items, load items into washers/dryers, and keep records of the operation of equipment.  They fold towels, pillow cases, blankets, sheets, and bed pads either manually or mechanically, and iron table cloths and sheets. 

Maintenance Technician
Responsible for all tasks associated with the maintenance of a hotel, maintenance technicians must be skilled in a number of carpentry, mechanic, HVAC, plumbing, and painting duties.  They must inspect the facility and repair items as needed.  They may be utilized for indoor or outdoor repair, so candidates must be physically capable of completing many tasks.  Communication skills and personable characteristics are necessary due to the high amount of customer interaction. 

Groundskeeper
Groundskeeper positions involve numerous accessibility and aesthetic features.  They are employed to maintain access to facilities, and increase the beauty of its surroundings.  Duties may include landscaping, mowing, minor repairs, and leaf, garbage, or snow removal.  They may provide a number of maintenance services to facilities, and commonly endure manual labor throughout their day.

Casino Operations Manager
Accountable for the daily activities of an entire casino, operations managers monitor and manage food service, gaming, security, and other departments throughout the day.  They must meet all necessary government policies, and make necessary changes to current procedures to meet ever evolving regulations.  Professionals must have a thorough knowledge of the gaming industry and should always be seeking new cost effective, company enhancements.

Casino Dealer
Casino dealers undergo a large amount of training to ensure their adherence to government and company procedures.  Candidates will exchange cash for chips, deal cards, determine winners, disperse winnings, and explain rules as necessary.  Professionals must know all rules and exceptions to games, as well as have the ability to quickly calculate numbers in order to ensure accurate chip and card counts. 

For more information on a job within a hotel, motel, or resort, please visit the following sites:

• American Bed & Breakfast Association
• eSavvyRes
• Harrah Hotel College
• HotelExecutive.com
• International Executive Housekeepers Association