Hospitality Management Jobs

Hospitality management jobs and candidates can be found at iHireHospitality.  Offering careers and job seekers at many different levels of experience, we use a unique system in order to match candidates to an employers’ job description.  The following are a list of hospitality management job titles along with short descriptions that are listed on our site:

Vice President
Primarily responsible for increasing overall facility revenue, vice presidents oversee all departments to ensure adherence to company policies and procedures.  They forecast occupancy or business and plan accordingly.  Vice presidents partake in the hiring and evaluation processes of candidates and employees to ensure optimal customer service. 

Regional Manager
Accountable for a number of hospitality establishments in a given area, regional managers oversee many operations to ensure organization profitability.  Professionals often travel to each facility, run reports, hold meetings, and ensure performance is above par.  These managers are responsible for multiple facilities, so they must be highly organized and creative in establishing systems that effectively market and run each facility.

Director of Operations
Responsible for all daily activities within a hospitality facility, directors of operations manage numerous departments.  They are responsible for directing all staff activity; therefore they must have a thorough understanding of all hospitality operations.

General Manager
General managers are responsible for a number of administrative and managerial tasks.  They oversee department heads and work directly with clients to ensure optimal performance and customer satisfaction.  Associates must be extremely professional, energetic, and have a thorough knowledge of hospitality regulations.

Service Manager
Commonly associated with restaurants, service managers oversee all daily functions of customer service.  They coordinate activities among various departments and may be in charge of ordering needed supplies.  They also ensure the upkeep and maintenance of equipment and facilities. 

Marketing Manager
To increase visibility and profitability, marketing managers are responsible for all advertising and promotional products aimed at increasing business.  Professionals must be highly creative and dedicated.  They will commonly study and analyze markets and market to areas accordingly.

Sales Manager
Sales managers make telephone calls, and visit outside clients in an attempt to increase banquet, catering, ballroom, meeting facilities, and hotel room reservations.  They design plans and methods for increasing company sales.  Professionals must be dedicated, creative, and may spend large amounts of time traveling.  They are responsible for the activities of a number of professionals, so managerial skills are necessary as well.

Sales Representative
To add to company sales, sales representatives create or maintain customer relationships and promote banquet, conference, catering, restaurant, and hotel facilities.  They research the services of competitors in order to highlight benefits and sell to customers.  Creativity, confidence, and dedication are needed for success in this occupation.

Conference/Convention/Meeting Service Manager
These managers are often responsible for sales, food service, or hotel service departments.  They coordinate among departments to ensure all events run smoothly and fully meet customers’ needs.  They also negotiate pricing, and develop event plans to assist with the production of large events.

Credit Manager
Employed by hospitality services to make decisions relating to any long term payment plans, credit managers fully investigate financial records, and ensure the completion of necessary legal documents.  They may work with either business to business or consumer to business transactions, and must be knowledgeable of regulations and policies relating to both.  Candidates must be able to monitor the collection of due or overdue accounts to ensure company profitability.

Director of Regulatory Compliance
To ensure compliance with a number of food, safety, and health regulations, organizations hire these directors.  Candidates need to have a thorough knowledge of existing regulations, and continue education to meet any changes that may arise.  Compliance directors must work within budgets with all changes necessary, and report all of their activities to their superior(s).

Director/Manager of Entertainment
For events including tradeshows, conferences, meetings, birthdays, weddings, and any number of other activities, directors or managers of entertainment are employed to organize appropriate activities.  They work with clients to book DJ’s, comedians, professional speakers, musicians, and other artists for their gathering.  Due to the amount of business clients do with these professionals, it is important for directors and managers of entertainment to maintain relations between customers, as well as entertainers.

Purchasing Manager
Whether buying furniture, appliances, accessories, or even produce for establishments, purchasing managers negotiate prices, and work with numerous vendors and manufacturers to ensure they receive the best quality at the best price.  Purchases may be made on contract basis, so it is important for managers to fully research and analyze all suppliers before making any purchasing decisions.  They must maintain a pre-defined budget, and assist in new budget preparations.

Director/Manager of Housekeeping
Commonly associated with hotel services, directors or managers of housekeeping ensure customer comfort and safety by regulating the cleaning and servicing of guest rooms and other areas.  They may inspect facilities and recommend repairs or renovations if needed.  Supervisory experience is necessary for entrance into these occupations, due to the number of professionals they oversee on a daily basis.

Front Office Manager
Front office managers ensure that employees are fully trained, and work to consistently improve the customer service offered to their clients.  These managers oversee activities such as phone service, customer service, customer complaints, and reservations.  Hospitality experience and formal education are generally mandatory for entrance into these occupations.

Garage Manager
Employed in many upscale facilities, garage managers supervise all functions of car garage activities.  They develop service employee scheduling, and are responsible for the training of new and existing employees.  Professionals may oversee valet, detailing, or mechanic activities, depending upon the specific services offered by their facility.

Reservation Manager
Increasingly important during peak seasons, reservation managers are employed to ensure facilities are never overbooked or double booked.  When specific rooms are requested, they make the necessary arrangements to ensure customer satisfaction.  In the event that disputes arise, these professionals must resolve issues to satisfy customers while maintaining company policies.

Rooms Division Manager
Responsible for all aspects of guest room maintenance and scheduling, room division managers oversee housekeeping, reservation, front desk, and guest service departments.  They ensure the proper training and efficiency of employees, and must be continually seeking ways to improve services offered. 

Security Manager
Security managers are responsible for maintaining overall property security.  Tasks may include scheduling guards, installing necessary systems, and training employees accordingly.  They are expected to provide protection from any attack ranging from terrorist to theft.  Key duties include monitoring and protecting individuals within the facility.

Shipping and Receiving Manager
Responsible for all goods entering and exiting a facility, shipping and receiving managers schedule shipments and organize accordingly.  They ensure areas are established for efficient delivery and shipment of goods, and that sufficient staff are on hand to handle products.  Goods are often stored so they can be used at a later date, so they must organize specific areas to ensure products can be easily accessed.

Casino Operations Manager
Casino operation managers are responsible for all activities within a casino, so extensive experience is necessary for entrance to these positions.  They ensure compliance to gaming as well as food safety and employee scheduling regulations.  They also monitor all activities and resolve issues as they arise with little or no disturbance to clientele.

Restaurant Manager
Restaurant managers are expected to spend the majority of their day conversing with customers and supervising the basic duties of restaurant employees to ensure efficiency and satisfaction throughout.  Restaurant managers ensure all policies are followed, and resolve any disputes that may arise.  Candidates are expected to discover the best solution to problems, often under very hectic conditions.

Director/Manager of Food and Beverage
Whether concerned with banquet, catering, restaurant, or kitchen facilities, food and beverage directors and managers ensure company profitability and customer service through a number of activities.  They manage the activities of others, and monitor the production, preparation, and delivery of food.  Professionals may speak with customers and make necessary provisions to ensure overall satisfaction.

Director/Manager of Banquets
From beginning to end, banquet directors and managers work with clients to ensure large events are properly organized, and that all regulations and policies are maintained.  It may be necessary for candidates to contact vendors and schedule delivery and pickup of necessary items, or schedule the correct amount of employees for an event, but they commonly work with managers in other departments to ensure smooth operations.

Director/Manager of Catering
Catering requires the shipment of food to desired locations, so catering directors and managers not only regulate the production of needed items, but also schedule accordingly to ensure only top quality foods are served at exactly the right time.  They must undergo immense food safety training and train employees to maintain overall safety.

Bar Manager
Responsible for all operations of the bar, these managers work along side bartenders and wait staff to guarantee uniformity and superb service.  They determine serving sizes and analyze costs to assure profits are maintained.  Professionals will train and direct employees, and assist in reviews as necessary.

Food Service Manager
Food service managers are accountable for all aspects of food service throughout their entire establishment.  They monitor usage, order supplies, ensure quality, and schedule staff.  They also develop and implement standards to direct the actions of all employees.  Extensive training and knowledge of all industry aspects are necessary for these positions.

Kitchen Manager
All activities within the kitchen, including food preparation, food service, and employee supervision, are direct responsibilities of kitchen managers.  To maintain efficiency, they monitor all aspects and ensure timely quality service.  Professionals must maintain a number of reports and inventories to report to their supervisors. 

Assistant Manager
While these professionals fill in for general managers in their absence, they are responsible for a variety of other duties.  Assistant managers must have a thorough knowledge of all management responsibilities, because they may supervise the actions of all employees, coordinate shipments, book reservations or handle other managerial duties on a daily basis.  Due to the vast duties associated with assistant manager careers, candidates must be flexible and able to work well under pressure.  These professionals may be responsible for multiple departments, or have sole concern for a certain area such as personnel, accounting, or marketing.  Duties often vary by facility.

For more information on hospitality management jobs, please visit the following sites:

• Buffalo Wild Wings
• Creative Management Systems
• Florida International University
• Kendall College
• Education-Portal.com